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Zendesk Support
Productivity
Official Connector

Cerebro + Zendesk Support

Connect productivity tools and business operations. Ask questions in plain English and get instant answers.

One-Click Setup

OAuth authentication. Connect in under 60 seconds.

Ask in English

No SQL required. Just ask questions naturally.

Auto-Sync

Your data stays fresh with automatic scheduled syncs.

Questions You Can Ask

Connect Zendesk Support and start asking questions like these:

Which agents have the fastest first reply times, and how does that correlate with CSAT?

What's our average resolution time by ticket priority, and are we meeting SLA targets?

Which customer organizations are generating the most support tickets?

How has our ticket backlog changed over the past 30 days?

What percentage of tickets are resolved in a single interaction?

How do response times and satisfaction differ across support channels?

Available Data

87 data tables synced from Zendesk Support

Core Tables

(70)
Agent Condition
Agent Status Type
Agent Status Type Group
Alert Recipient
Article
Automation
Automation Action
Automation Condition
Brand
Call Leg
Call Leg Quality Issue
Category
+58 more

Customer Data

(6)
End User Condition
User
User Identity
User Segment
User Tag
User Vote

Events

(2)
Ticket Chat Event
Ticket Side Conversation Event

Historical Data

(7)
Agent Channel History
Agent Max Capacity History
Agent Status History
Agent Unified Status History
Ticket Field History
Ticket Form History
Ticket Tag History

Marketing Data

(1)
Address

Metrics

(1)
Call Metric

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